We operate strictly to the guidelines set out by the Distance Selling Regulations, whereby a consumer has an unconditional right to cancel their order up to fourteen days of receipt of goods. A decision to cancel an order must be made in writing and we shall refund in full the cost of the goods , but not the shipping costs incurred for return of the goods.
Any returned goods must be sent to Max Torque Cans Ltd. Unit 5, OSPREY PLACE .BURSCOUGH, L40 8TG UNITED KINGDOM. A brief note must be enclosed with the goods explaining the reason for return as well as the consumer’s contact details. Upon safe receipt of undamaged goods, a refund will be processed immediately via the original means of payment, eg a credit card payment will be refunded back to the same credit card, a Paypal payment will be refunded back into the Paypal account.
The consumer has the responsibility to ensure that returned goods are unused and in the original packaging, any goods returned and sustaining damage in transit will not be refunded in full if not packaged in the original packaging.
Any goods that are one off/ custom made/ special order cannot be returned